COE QA- Risk Operation

Singapore +1
Full time
Hybrid
Compensation is not specified
Role
QA Engineer
Description

Binance is a prominent player in the global blockchain industry, providing a wide range of financial products, including the largest digital-asset exchange globally, with a core goal of advancing cryptocurrency adoption and enhancing financial freedom.

If you seek a dynamic, purpose-oriented environment where learning and advancement opportunities abound, Binance is the ideal place for you.

Key Responsibilities:

  • Supervise and maintain the quality of agents' chat interactions and daily operational activities
  • Develop and enhance service quality standards for Risk personnel based on business needs
  • Conduct quality inspections following QA standards for both online and offline operations
  • Analyze and report on operational and risk data for insights and improvements
  • Present findings and recommendations for implementation by operational teams and leadership
  • Provide training to team members to enhance comprehension of SOPs and Quality Standards
  • Collaborate closely with QA team members to calibrate and elevate QA capabilities
  • Thrive in a fast-paced industry focused on quick time-to-market results
  • Willingness to work flexible hours, including evenings, to engage with teams in different geographical locations

Requirements:

  • Minimum of an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in any discipline
  • Preferably over 2 years of experience in a relevant field for this role
  • Strong grasp of KYC/Fraud/Risk operations, customer satisfaction, and quality management
  • Proficient organizational and time management skills
  • Effective facilitation abilities for meetings and presentations
  • Excellent verbal and written communication skills in English and the local market language
  • Enthusiasm for Emerging Technologies related to Blockchain

Working Environment at Binance:

  • Join a prominent blockchain ecosystem with vast growth prospects and career advancement avenues
  • Collaborate with a diverse group of top-tier professionals in a setting that promotes continuous learning and growth
  • Engage in challenging, fast-paced projects
  • Operate within a truly global organization featuring international teams and a flat organizational structure
  • Competitive salary and comprehensive benefits package
  • Enjoy flexible work hours, remote-first approach, and a casual work atmosphere

Learn more about Binance's core values shaping a unified culture of collaboration, excellence, and advancement.

Apply now and contribute to the Web3 revolution at Binance!

Binance is dedicated to promoting diversity and inclusion in the workplace, recognizing it as a key element of our success.

By applying for this position, you confirm that you have reviewed and accepted our Candidate Privacy Notice.

Skills Required
Avatar
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified

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Our team consists of individuals with expertise in various domains, including consensus mechanics, real-time data services, investment banking, big data, blockchain/DLT, and DeFi, among others. We operate on principles of trust and ethics, believing in the positive impact of decentralized technologies on the world.

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Design and develop applications utilizing blockchain technology

Test and troubleshoot blockchain projects

Maintain back end and front end applications

Evaluate blockchain applications and integrate latest improvements

Provide solutions for existing blockchain platforms

Develop applications/systems using blockchain technology

Qualifications

The ideal candidate must have:

Over 3 years of software development experience

Proficiency in programming languages such as Rust, GoLang, JavaScript/NodeJS, and Solidity

Exposure to Web3 libraries preferred

Experience working with GitHub repositories

Strong understanding of cryptography and smart contract development

Familiarity with peer-to-peer networks

Knowledge of popular blockchain technologies including Bitcoin and Ethereum

Excellent communication skills in English

What You'll Gain

Work in a fast-growing startup with a diverse team and opportunities for impactful contributions

Enjoy a fully remote work environment with flexible hours

Competitive base salary with the option for cryptocurrency payment and equity

Comprehensive benefits including medical, vision, and dental coverage

Paid time off, including national holidays

Onboarding Process

At SupraOracles, we provide the necessary orientation and support for you to hit the ground running:

Familiarize yourself with the team, business goals, and core values

Acquire relevant skills and knowledge in DeFi technologies

Engage in team discussions and set up one-on-one meetings

Learn our tools and processes, and analyze our product offerings

Collaborate with teammates to work towards company objectives

We believe in your success and offer regular guidance and support to align your priorities with team and organizational goals. Join us on this journey to shape the future of blockchain technology with an exceptional team!

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Phoenix, USA
Phoenix, USA
Full time
Remote
Circle is a financial technology company deeply involved in the emerging internet of money. Our innovative technology enables value to swift across the globe instantly and affordably. We provide infrastructure including USDC, a blockchain-based dollar, to assist businesses, institutions, and developers in leveraging this transformative shift in the melding of money and technology.

What you'll be part of:

We at Circle prioritize transparency and consistency in all our endeavors. Operating in strong global jurisdictions, our organization values speed, efficiency, and adhering to our core values: Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity. In a remote setup, our team thrives on collective strength, fostering a flexible and diverse work environment where creativity is encouraged.

What you'll be responsible for:

Joining the Circle Business team, you will take the lead in crafting training content to equip our team in supporting global prospects and customers effectively. Your role will involve contributing to Enablement initiatives to streamline tools, knowledge sharing, and communication strategies.

What you'll work on:

Leading the planning, design, execution, and assessment of product training for the Business team.

Creating and managing specialized resources tailored to roles and locations, such as job aids and training materials.

Contributing to knowledge management and tool enhancement strategies.

Designing engaging online training modules to boost staff knowledge and confidence in customer service.

Developing and updating quick references and other training materials.

Collaborating cross-functionally to enhance onboarding, skill development, and product support training.

Designing learning activities and assessments to validate learning outcomes.

Identifying knowledge gaps through research and alignment with internal stakeholders.

Staying updated on instructional design best practices.

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Multistakeholder: Dedication to serving customers, shareholders, employees, and local communities.

Mindful: Emphasis on respect, active listening, and attention to detail.

Driven by Excellence: Pursuit of customer success with zeal for excellence and goal achievement.

High Integrity: Commitment to open, ethical communication and upholding moral standards.

What you'll bring to Circle:

Proven experience collaborating across functions to identify enablement needs and manage resources effectively for Business or Sales teams.

4+ years of expertise in Learning Design, Enablement, or Content Strategy.

Proficiency in utilizing multiple systems for driving knowledge sharing, like LMS, Slack, GSuite, and Salesforce.

Excellent written and verbal communication skills with keen editorial acumen.

Strong organizational skills to handle concurrent projects effectively.

Self-motivated learner capable of adapting to evolving technologies with minimal guidance.

Familiarity with Google Suite, Slack, and Apple MacOS preferred.

Experience working in geographically dispersed teams is advantageous.

Additional Information:

Eligible for day-one PERM sponsorship for suitable candidates.

Cooling Bonus Target: 12.5%.

Also includes Equity & Benefits such as medical, dental, vision, 401(k), discretionary vacation policy, 10 days paid sick leave annually, and 11 paid holidays in the U.S.

Circle is an equal opportunity employer, promoting diversity and inclusivity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Simply participate in the E-Verify Program in designated locations, as per legal requirements.

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Ensure an exceptional candidate experience throughout the recruitment process.

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Oversee the summer internship program for our offices in New York and London.

Cultivate strong relationships with hiring managers across the organization.

Craft compelling job descriptions to effectively communicate career opportunities.

Cultivate connections with industry associations, universities, and relevant events.

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Demonstrate integrity, a crucial quality at Blockchain.

Self-motivated with a sense of urgency and the ability to collaborate within a team.

Strong organizational skills, drive, and follow-through.

Excellent communication skills, comfortable engaging with diverse individuals.

Bachelor's degree required.

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Competitive full-time salary and equity in a leading company.

Remote work options and a well-located office in Buenos Aires.

Flexible vacation policy.

Access to Apple equipment.

Opportunity to develop a career in a rapidly-growing tech company.

Embrace a flexible work culture.

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401K matching

Health benefits with company premium contribution

Paid wellness membership

Equity opportunities

Paid time off and holidays

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p0x labs, a group developing technologies behind projects including Manta Network, delivers privacy for web3 applications and decentralized assets through use of zero-knowledge proofs. The project is built in accordance with first principles, by applying cutting-edge cryptographic constructions such as zkSNARKs to design and deploy protocols with high performance and strong privacy/security guarantees.
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Requirements
- You can work with high autonomy from research, spec, implementation, deployment, monitoring and patching your code
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- Have a deep understanding of the EVM and how external tooling integrates with it
- 3 years experience with Golang/Rust and Node.js/TypeScript
- Experience using crypto applications (e.g. Uniswap, Aave, etc.)
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- Node.js/TypeScript
- Golang/Rust
- AWS
- Ethers.js
- Subgraphs
Life at p0x labs
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Additional Benefits with p0x labs
- Competitive compensation
- Unlimited PTO
- Token allocation
- Remote-first
- Inclusive team
- Education opportunites
- Conference travel
- Many other benefits!