People & Culture Manager

Overview

Our customer, a forward-thinking AI technology firm developing state-of-the-art products, is in search of a People Operations Professional to support their rapid expansion across operations in Hong Kong and the US. This dynamic role is ideal for a detail-oriented individual with a passion for operational excellence and a strategic mindset in building processes from the ground up.

Responsibilities

• Develop comprehensive guides and resources including step-by-step procedures and quick reference materials to facilitate smooth navigation of processes.
• Manage and enhance routine HR activities such as performance evaluations, team feedback collection, advancement processes, and benefits administration.
• Supervise all aspects of the employee lifecycle, from onboarding new hires and role changes to handling departures and compliance obligations.
• Assist employees and managers with inquiries by creating tools for self-help and drive projects aimed at streamlining workflows in preparation for growth.
• Ensure efficient functioning of HR platforms (e.g., Lattice and Notion) to maintain updated, easily accessible, and accurately synced information.
• Collaborate with Legal, Finance, Recruitment, and HR teams to facilitate various processes like onboarding new employees, managing compensation, handling contract modifications, and expanding into new markets.

Requirements

• Bachelor's degree combined with a minimum of 6 years in people management or HR functions, with a preference for experience in fast-growing startup environments.
• Proven track record of establishing and enhancing operational workflows that are scalable and adaptable to organizational growth.
• Competence in independently managing employee lifecycle programs.
• Proficiency in creating clear guides and resources to simplify complex processes for better comprehension and navigation.
• Possess a supportive and problem-solving approach in addressing employee queries.
• Demonstrated ability to coordinate multiple projects concurrently and refine programs with minimal supervision.
• Familiarity with utilization of tools like Slack, Lattice, and Notion would be advantageous.
• Proficiency in Cantonese and English languages.