Junior Technology Support

Zielona Góra, Poland
Full time
Office
Compensation is not specified
Role
Customer service
Description

About us:

Our company, a digital asset pioneer, is shaping the ecosystem of the future. We have made institutional access to crypto available by offering reliable liquidity in all market conditions. Built on crypto-native technology and continuous innovation, our success has earned us the trust of diverse institutions worldwide. Established in 2015 and later acquired by the Japanese financial group SBI in 2020, we continue to operate as an independent entity. With headquarters in the UK and offices in the US and Japan, B2C2 OTC Ltd. is authorized and regulated by the UK’s Financial Conduct Authority.

We take pride in our organizational culture and our ability to attract not just top talent, but the right individuals who align with our values and goals.

SCOPE OF THE ROLE

This role presents an exciting opportunity for successful candidates to join our Tech Support team.

Opportunity:

  • Experience rapid professional growth as we challenge you to consistently perform at your best
  • Engage with the latest technologies and products to enhance productivity
  • Collaborate with a talented global team, reporting to the Head of Support, to develop your skills within a dynamic London office environment
  • Access to ongoing training opportunities

Role and Responsibilities

  • Ensure optimal uptime for production systems by utilizing real-time monitoring
  • Deliver level 1 and 2 application and client support
  • Collaborate closely with Development, Quant, and Infrastructure teams to investigate and resolve system issues
  • Continuously monitor application alerts to maintain optimal system performance
  • Uphold and improve internal documentation standards
  • Execute weekly support duties checklists
  • Take end-to-end ownership of client-reported issues until resolution
  • Provide end-user desktop support for internal staff

QUALIFICATIONS, SKILLS AND EXPERIENCE

  • Self-driven individual capable of taking ownership of problems and seeing them through to resolution
  • Excellent communication and interpersonal abilities
  • Previous experience with programming/scripting languages is advantageous
  • Detail-oriented problem solver
  • Assist in designing the long-term support model with the team
  • Offering phone or remote support during non-office hours as needed
  • Openness to working flexible shift hours
  • Keen interest in monitoring, alerting, and reporting initiatives
  • Passion for assisting individuals with varying technical abilities
  • Experience with Apple MacBooks and Linux technologies is a plus

A strong company culture is a key factor in the success of any organization. B2C2 prides itself on being a values-based company.

  • Ambitious - Committed to achieving world-class feats
  • Innovative - Looking ahead for progressive solutions for clients and employees
  • Meritocratic - Recognizing positive contributions across the organization
  • Collegiate - Emphasizing teamwork in a supportive environment
  • Risk Aware - Making informed decisions and practicing diligence

Equal Employment Opportunities Policy:

Committed to equal employment opportunities, we welcome applications from individuals of all backgrounds. Our policy ensures that recruiting, hiring, training, promotion, and compensation practices are free from discrimination based on various protected categories. Our aim is to create an inclusive environment that attracts, engages, and retains top talent. Flexible working arrangements may be considered for any position within our organization.

Skills Required
Avatar
B2C2
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

Game Studio Hiring: Full-Stack, Mobile & 3D Web Developers

Part time
Remote
About Us
We are an established game studio developing HeroWarrior, a Unity-based web battle game that has been in active development for three years. Our project is supported by GameWorld (Netherlands) and we're currently preparing for version 2.0 with an expanded development team.
Following strategic restructuring in 2022, we're now building a distributed team across Europe and seeking talented developers to join our long-term project.
Open Positions
We are actively recruiting for the following roles:
UI/UX Designer
Specialization in gaming interface design
Experience with Unity UI systems preferred
 
Full-Stack Developers
 
Backend and frontend development for web platform
Experience with game-related web services preferred
 
Mobile Developers
 
Native mobile app development
Cross-platform experience valued
 
Unity Developers
 
Gameplay mechanics implementation
3+ years Unity experience required
 
3D Web Developers
 
WebGL and Three.js expertise
Browser-based 3D rendering experience
 
hat We Offer
Project Commitment: We're seeking long-term partnerships, not short-term contractors. This is an opportunity to grow with an established project backed by industry partners.
Compensation Structure:
Flexible payment options: hourly rates, monthly retainers, or milestone-based compensation
Rates negotiable based on experience and role
Initial evaluation period followed by standard employment terms
 
Work Environment:
Remote-friendly distributed team
Collaborative development process
Opportunity to work on a commercially-backed game project
Application Requirements
 
Please submit the following:
Portfolio/Resume - Detailed work history and relevant projects
Rate Expectations - Your preferred compensation structure and rates
Code Samples - GitHub repository, portfolio links, or previous work examples
Availability - Expected start date and commitment level
Evaluation Process Acknowledgment - Confirmation of willingness to complete a brief technical assessment
 
Ideal Candidates
Demonstrated passion for game development
Strong technical skills in relevant technologies
Experience working on long-term projects
Collaborative mindset and professional communication
Interest in building innovative gaming experiences
 
Next Steps
We are moving quickly to fill these positions. Qualified candidates will be contacted within one week for initial discussions and technical evaluation.
To apply, please send your complete application materials to vlad@gameworldcompany.com
 
Payment in Crypto
14,400-17,000
Monthly
See details

Web3 Growth Hacker (Enforcer of Expansion)

Full time
Hybrid
Description
About Target Mafia
Target Mafia is a syndicate of elite media buyers, data scientists, and creative capos dominating gambling, crypto, nutra, and adult niches. We operate on pure performance: if our partners win, we win.
We are expanding our crypto empire and need a Web3 Growth Hacker, our Enforcer of Expansion, to scale projects, grow communities, and execute high-ROI campaigns across Web3 ecosystems.
Working at Target Mafia
This is a fast-paced, results-driven role where strategy meets execution. You’ll identify growth opportunities, implement viral campaigns, and optimize channels to maximize performance. Your work will directly impact revenue and user acquisition across multiple projects.
Role
As a Web3 Growth Hacker, you will drive user acquisition, scale communities, and execute growth strategies that expand Target Mafia’s influence in the crypto space. You’ll combine creative tactics, data analysis, and guerrilla marketing to deliver measurable results.
Responsibilities
Plan and execute growth campaigns across Telegram, Discord, Twitter, and other Web3 channels.
Build partnerships and collaborations with crypto communities and influencers.
Track, analyze, and optimize campaigns for maximum ROI.
Identify viral trends and implement them to boost engagement and user acquisition.
Work closely with media buyer dons and creative capos to align growth efforts with marketing strategies.
Skills Required
Growth Hacking & Performance Marketing
Social Media Strategy & Community Building
Crypto & Web3 Knowledge
Influencer & Partnership Management
Data Analysis & Campaign Optimization
Guerrilla Marketing & Viral Campaign Execution
Creativity & Fast Problem Solving
Reasons to Join Our Team
Lead high-impact campaigns in trending Web3 and crypto markets
Work with an elite, performance-driven mafia of media buyers
Performance-based compensation in stablecoins, with bonuses for growth wins
Hands-on experience scaling high-stakes projects
Flexible, dynamic, and rewarding environment for top-tier talent

Assistant in Financial Technology and Trading Strategies (with Training)

Berlin, Germany
Berlin, Germany
Part time
Remote
Description
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
5,000-20,000
Monthly
See details

Founding Head of Engineering

San Francisco, USA
San Francisco, USA
Full time
Remote
About The Project:The project is a venture-backed stealth mode project having raised $2 million and building a Social Intelligence Engine designed to power smarter, faster crypto trading. We're combining advanced data infrastructure and real-time intelligence to unlock new trading possibilities. About the Role:We're looking for a tech-savvy, investor-facing leader with an engineering background to represent us on the frontlines. This is not a research role it's about amplifying our voice, building relationships, and being the bridge between our technology and the world. Key Responsibilities:1)Represent us externally at hackathons, pitch events, conferences, and investor meetings.2)Be our lead evangelist clearly explaining our tech vision to both technical and non-technical audiences.3)Drive fundraising efforts with compelling presentations, clear strategy narratives, and investor Q&A.4)Partner closely with engineering/product to demo the platform, shape the roadmap, and turn market feedback into action. Requirements:1)Strong engineering background (AI, blockchain, data infrastructure, or similar).2)Proven experience in investor-facing roles, including fundraising and pitching.3)Excellent presentation and communication skills, with a track record of representing projects publicly.4)Experience participating in or leading hackathons, demos, and tech events.5)Understanding of consumer behavior data in gaming and apps is a plus.6)Familiarity with Web3, crypto, and developer communities. Compensation:Competitive salary + equity + team token + and performance-based incentives.
Payment in Crypto
6,667-12,500
Monthly
See details

DLP & Incident Response Engineer

Asia +1
Asia +1
Full time
Remote
Binance, a prominent global blockchain ecosystem known for its role as the world's largest cryptocurrency exchange, is seeking a security engineer proficient in Data Loss Prevention (DLP) and incident response, particularly in fintech, crypto, or high-security sectors. This role involves creating and implementing custom solutions, utilizing automation, and staying ahead of emerging threats like those stemming from recent AI advancements.

Roles and Responsibilities

Design, implement, and optimize DLP solutions spanning network, endpoint, and cloud environments.

Develop and enhance data classification systems for sensitive assets such as wallets, trading algorithms, and customer PII.

Create effective DLP policies to prevent data breaches while minimizing false positives.

Monitor, analyze, and improve alerts and incident responses continually.

Lead investigations into DLP incidents and insider threats.

Engage in threat hunting and forensic analysis of data exfiltration attempts.

Incorporate DLP monitoring into broader SOC workflows and incident response strategies.

Develop custom DLP tools and integrations like macOS Swift endpoint protection and Unix socket monitoring.

Craft automation scripts, APIs, regexes, and integrations to bolster detection and response capabilities.

Research AI-based methods for anomaly detection and response efficiency.

Ensure compliance with crypto and financial regulations like AML, KYC, GDPR, and CCPA.

Support audits and regulatory evaluations relating to data security.

Evaluate and address data loss risks throughout trading platforms, onboarding systems, and blockchain infrastructure.

Requirements

Minimum of 4 years in a SOC or security operations role focusing on incident response.

Demonstrated expertise in DLP design, implementation, and monitoring.

Proficient in programming languages like macOS Swift, Unix socket programming, and scripting.

Hands-on experience in threat hunting, forensic analysis, and APT detection.

Familiarity with SIEM, EDR, and cloud security infrastructures.

Understanding of encryption, tokenization, and data classification methodologies.

Nice-to-Have

Over 4 years in a SOC or security operations role centered on incident response.

Established background in DLP design, deployment, and monitoring.

Strong programming skills in macOS Swift, Unix socket programming, and scripting.

Practical experience in threat hunting, forensic analysis, and APT detection.

Knowledge of SIEM, EDR, and cloud security architectures.

Familiarity with encryption, tokenization, and data classification techniques.

Binance offers a dynamic environment where you can shape the future alongside top-tier talent in a flat organizational structure. Benefit from autonomy, tackle stimulating projects, and experience a results-driven culture allowing for career growth and continuous learning. Competitive compensation and a work-from-home option add to the inclusive ethos of Binance as an equal opportunity employer.