QA Engineer

Who We Are

At our company, we are passionate about harnessing technology to shape the future. Established in 2017, we are at the forefront of transforming global systems with our state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. Our mission is to revolutionize the financial landscape by providing diverse and advanced products, solutions, and trading tools that cater to the needs of more than 50 million users across 180 countries worldwide. We strive to empower individuals to navigate the Web3 world by offering a wide range of products and services, coupled with a dedication to continuous innovation. With a team of over 3,000 employees worldwide, we champion diversity and inclusivity to bring long-term value to the industry. Join us in building the future together!

About the Opportunity:

We are seeking a skilled Crypto Product Manager to join our expanding product team. As the Product Manager focusing on onshore market growth, you will spearhead the development and implementation of our crypto-related products and services to enhance user growth for our onshore markets. Your responsibilities will encompass creating strategies, roadmaps, and executing key product initiatives that offer exceptional user experiences based on data-driven insights. Collaborating with various teams, including engineering, design, marketing, and business development, you will define product strategies, prioritize features, and deliver outstanding user experiences. The ideal candidate should have a profound understanding of the crypto landscape, excellent analytical and communication skills, and a drive for innovation within the industry. By joining our growing product team, you will have the opportunity to shape the future of our company and products. If you are a proactive product leader who is not afraid to propose innovative ideas and take swift actions to bring them to fruition, this role is an ideal match for you.

What You'll Be Doing:

Developing and executing a clear product strategy for our crypto-related products and growth products, in alignment with the company's overall objectives. Crafting a user lifecycle strategy to drive product adoption and engagement.

Staying informed about industry trends, monitoring competitor offerings, and identifying new opportunities within the crypto space.

Leading focused experiments and continuous improvement efforts driven by data to achieve significant results in customer onboarding, retention, product adoption, advocacy, and expansion goals.

Defining and prioritizing the product roadmap while ensuring alignment with the company's vision and market demands. Collaborating with cross-functional teams to gather requirements, assess feasibility, and define precise product specifications.

Developing and optimizing product and customer journeys based on user personas and behavior segmentation insights to enhance user engagement and revenue.

Establishing key product metrics and a framework for tracking and analyzing product performance. Utilizing data-driven insights to identify areas for enhancement and make informed decisions about product improvements and optimizations.

Collaborating with internal stakeholders to ensure alignment and support for product initiatives. Effectively communicating product updates, progress, and impact to stakeholders across all levels.

What We Look For In You:

Demonstrated product management experience of at least 5 years, delivering successful products that meet and surpass business objectives.

Strong self-driven initiative, demonstrating a proactive attitude and commitment to achieving ambitious goals.

Track record of ground-up strategy delivery, iteration based on real-world learnings, and fostering innovation in product development.

Proficiency in data-driven decision-making, leveraging data to steer product enhancements and optimizations.

Ability to collaborate effectively with engineering teams, contributing to technical architecture development and ensuring alignment with the product vision.

Business-oriented mindset, showing passion for contributing to overall business success and ownership of user metrics.

Excellent communication skills for effectively translating strategy into actionable plans, fostering collaboration across teams.

Nice to Have:

In-depth understanding of the crypto landscape.

Experience with consumer-facing FinTech products.

Fluency in Mandarin and English.

Passion for crypto and blockchain innovations.

Perks & Benefits:

Competitive total compensation package.

Learning and development programs, plus education subsidy for employee growth.

Various team-building programs and company events.

Wellness and meal allowances.

Comprehensive healthcare schemes for employees and dependents.

Our Commitment:

We are dedicated to providing equal employment opportunities and fostering diversity and inclusion in our workplace. We value individuals regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or veteran status. According to the San Francisco Fair Chance Ordinance, we consider all qualified applicants for employment, including those with arrest and conviction records.

The exchange team is responsible for developing and maintaining an advanced trading platform that operates globally. The team's primary objective is to deliver a secure and seamless trading experience for clients across APAC, EMEA, and North America.

Responsibilities

Lead the design, development, and implementation of products and solutions for the derivatives exchange platform in multiple micro-service based components

Collaborate with the product management team to enhance existing models, products, and algorithms

Participate in code auditing, testing, and product release processes

Create a highly deployable system with automated testing, continuous integration, and delivery capabilities

Address backend infrastructure and platform issues by proposing and implementing effective solutions

Analyze and resolve cross-stack problems

Collaborate with the security team to establish and operate secure and scalable infrastructure and backend services

Manage all code and function implementation documentation

Work closely with the DevOps team to enhance and upgrade the technology stack continually

Requirements

Possess a minimum of 5 years of experience programming in Java

Proficiency in market risk management

Ideally have experience working at an Investment Bank, Hedge Fund, or Exchange in developing trading applications for Equity, FX, or Derivative products in traditional or crypto markets

Skilled in Test-Driven Development (TDD) methodology and automated testing

Strong attention to detail, a drive for continuous improvement, and a sense of responsibility towards tasks

Willingness to embrace challenges and learn proactively

Demonstrated ability to work under pressure, adapt quickly to changing priorities in a fast-paced industry

Prior experience in OTC RFQ workflow/Structural product system development is advantageous

Experience with Derivative products is a plus

Life at the company provides employees with opportunities to think innovatively, work with a supportive team, and cultivate personal and professional growth within a transformational and proactive environment. They offer flexible working hours, remote work options, and various career development paths.

Benefits

Competitive salary

Generous annual leave entitlements

Flexibility in work hours and remote working options

Internal mobility program for career advancement

Exclusive work perks, including the company Visa card

The company, founded in 2016, is committed to accelerating the adoption of cryptocurrency and fostering a diverse and inclusive workplace for all candidates. Personal data provided by applicants will only be used for recruitment purposes. Only shortlisted candidates will be contacted.

About the job

BitGo leads the way in digital asset financial services, offering liquidity, custody, and security solutions to institutional investors. Established in 2013, BitGo is known for its multi-signature wallet and focuses on serving institutional clients. Actively involved in centralized and decentralized finance, BitGo provides top-notch trading, lending, and borrowing services through its prime brokerage services. It also serves as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo introduced BitGo Portfolio and Tax, giving clients a comprehensive solution for digital assets. Similarly, in 2018, BitGo launched BitGo Trust Company, the pioneer qualified custodian built for storing digital assets. With approximately 20% of global Bitcoin transactions processed by BitGo, it extends its support to over 1000 coins and tokens. BitGo is the backbone for the security and operational needs of more than 1500 institutional clients across 50 countries, including regulated entities and top cryptocurrency exchanges and platforms. Invested in by reputed entities like Goldman Sachs, Craft Ventures, Digital Currency Group, and others, BitGo is on the lookout for a skilled Staff Software Engineer to join the Prime Engineering team.

The primary focus of this role revolves around developing new features and applications for enterprise clients to make BitGo the premier digital assets Prime Broker within the business realm. This position is predominantly remote, with a requirement for those within a reasonable commuting distance to the office to attend on Wednesdays.

Responsibilities:

Design and construct sturdy APIs, libraries, and services to fuel our financial services including clearing and settlement, digital asset lending, trading, and liquidity.

Take charge of functionality and scalability features by overseeing the process from inception to deployment and integration with customers.

Document and expose functionality to the user interface, third-party developers, internal teams, and external tooling.

Work closely with all engineering teams to maintain alignment on technical requirements and overall work quality.

Offer mentorship to colleagues across the engineering team through code reviews and education on best practices.

Skills & Experience:

Demonstrated alignment with company values such as open communication, transparency, taking ownership, and a commitment to high craftsmanship.

8+ years of experience in back-end, server-side software development.

Proficient in algorithm design, problem solving, and complexity analysis.

Extensive knowledge in server-side languages like TypeScript/Node.JS.

Strong background in SQL databases like Postgres or MySQL.

Proficient in RESTful API design, unit and functional testing, debugging, microservices, and service-oriented architectures.

Skilled in Git/GitHub, branching methodologies, code review tools, CI tools, and other related tools.

Capable of working autonomously in a fast-paced environment.

Willingness to participate in on-call rotations for system support.

Preferred:

Background in Financial Services and/or Financial Technology.

Experience with asynchronous programming, functional programming, financial accounting systems, such as general ledger and bookkeeping, digital asset trading, lending, and wallets.

Full-stack capability and familiarity with React.

Experience with large-scale, real-time, and distributed applications.

Exposure to working with clients and business partners.

Understanding and keen interest in cryptocurrencies and the blockchain industry.

Why Join BitGo?

Disrupting an industry demands vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team that embodies corporate values of ownership, craftsmanship, and open communication, and strives for excellence in its endeavors. BitGo offers a competitive base salary, bonus, stock options, company-paid health insurance, 401k company match, paid parental leave, ample vacation time, commuter and parking benefits, free meals and snacks, tailored computer equipment, and a vibrant startup environment. Working at BitGo provides the chance to be actively involved in transforming the world's financial markets.

Pay Transparency Notice: The compensation for this role typically ranges between $185,000 - $235,000 USD base salary, complimented by equity, annual performance bonuses, and the aforementioned benefits.

The Cybersecurity and Data Privacy team operates within the office of the CISO, under the leadership of Chief Information Security Officer, Jason Lau, who brings over 23 years of cybersecurity expertise. This team encompasses various functions such as Blockchain Security, Operational Security, and Security Governance and Compliance. The team fosters a growth mindset and humility to support individual potential within the company.

The team upholds a Security and Data Privacy Compliance-first approach that is fundamental to the organization. With the team's efforts, the company became the first Crypto company worldwide to achieve ISO27001, ISO27701, ISO22301, and PCI:DSS 3.2.1 (Level 1) certifications. The certifications have been meticulously validated by international audit firm SGS and ranked as "Adaptive (Tier 4)" – the highest level possible under the US National Institute of Standards and Technology (NIST) Cybersecurity Framework, the latest NIST Privacy Framework, SOC2, and other regional certifications like the Data Protection Trust Mark.

As a part of the CIRIFT team, you will manage and respond to cybersecurity incidents through all phases of the cycle - from Preparation to Identification, Containment, Eradication, Recovery, and Lessons Learned in coordination with global incident responders.

In this role, you will utilize your expertise in cyber defense, digital forensics, log analysis, intrusion analysis, and related skills to address security incidents across endpoints, network, and cloud infrastructure. Your responsibilities will include implementing prevention, detection, response, and remediation activities using tools such as NGFW, EDR, IDS/IPS, EDR, DLP, among others. Additionally, you will leverage your communication and collaboration skills effectively in multicultural and global environments with diverse stakeholders.

Responsibilities

Report to a Senior Manager to support all phases of the incident response lifecycle.

Participate in various incident prevention projects aimed at enhancing the security posture.

Preparation

Gain an understanding of different regulatory and compliance requirements.

Engage in self-assessment exercises to ensure the efficiency of incident response processes.

Develop incident response runbooks, playbooks, and SOPs aligning with regulatory standards.

Evaluate the incident response readiness across different layers - people, process, technology.

Detection & Analysis

Respond to cybersecurity incidents escalated from various channels, including the 24/7 SOC team.

Address cybersecurity incidents while complying with local regulatory requirements.

Assess the risk, impact, and scope of identified security threats.

Conduct in-depth incident analysis using various data sources to investigate security-related logs against threats and IOCs.

Containment, Eradication, and Recovery

Communicate with stakeholders to offer guidance on containing and eliminating security incidents.

Contribute to root cause analysis using forensic tools to identify sources of compromise or malicious activities.

Document and present investigative findings for significant events and other incidents.

Post-Incident Activities

Conduct lessons learned meetings with stakeholders.

Lead follow-up activities and document the incident in the case management system, providing incident reports promptly.

Remain prepared to engage in security incidents as required.

Requirements

5+ years of experience in the Cybersecurity industry.

Solid technical and analytical skills.

Proficient in cyber security incident response processes.

Hands-on experience in performing incident response activities.

Ability to script in Bash, PowerShell, Python, Go, etc., to aid in incident response across various platforms.

Familiarity with cybersecurity tools like NGFW, EDR, IDS/IPS, DLP, SIEM, and other log management platforms.

Knowledge of frameworks such as MITRE ATT&CK and Cyber Kill Chain.

Enthusiasm for exploring new technologies and enhancing team capabilities.

Security-related certifications such as Azure, AWS, CISSP, GCIH, GCIA, GCFA, GNFA, GREM, or equivalent are advantageous.

Understanding of regulatory and compliance requirements like GDPR, MAS, PSD2 is a plus.

Fast learner with a proactive attitude and a willingness to be hands-on.

Strong team player with a collaborative approach.

The company offers competitive salary packages, medical insurance benefits, attractive annual leave entitlements, work flexibility options, internal mobility programs, and more. Crypto.com is an equal opportunities employer committed to cultivating a diverse and inclusive work environment where opportunities are provided transparently to all candidates.

Personal data submitted by applicants will be used exclusively for recruitment purposes. Only shortlisted candidates will be contacted.

Our Product Management team plays a key role in driving product initiatives throughout their lifecycle and launching products/features globally. Collaborating with various stakeholders, including engineers, designers, marketers, and analysts, you will oversee the development of innovative features and products.

We are seeking an enthusiastic Product Manager specializing in derivatives to lead product initiatives from conception to implementation. This role offers a unique opportunity to shape and expand a groundbreaking platform with a global reach. Collaboration with cross-functional teams is essential to deliver exceptional products and features to our diverse user base.

Responsibilities

Develop and manage the team’s roadmap, milestones, and priorities aligned with strategic objectives

Define product requirements, coordinate with cross-functional teams to release derivative products promptly, and ensure adherence to test plans

Conduct user studies, engage with customers to understand and address their needs, and iterate based on feedback

Conduct market research to identify opportunities, analyze the competitive landscape in the derivatives market, and inform product strategy

Utilize user insights and data analytics to prioritize product features and make informed decisions

Ensure compliance with regulatory standards and risk management principles in derivatives products, collaborating with legal and compliance teams

Manage specific features within the derivatives product line and maintain the backlog effectively

Requirements

Bachelor's degree in finance, economics, business administration, or relevant field

Proven experience in product management within the financial services industry, focusing on derivatives products

Strong knowledge of investment asset classes, derivatives instruments including options, futures, swaps, and their applications in financial markets

Experience in successfully launching and improving software or financial products at scale

Demonstrated leadership abilities, strategic thinking, and a proactive approach to achieving results

Data-driven decision-making approach with a user-centric perspective

Passion for creating exceptional customer-facing products and experiences

Excellent communication and interpersonal skills for effective collaboration with diverse teams

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Proficiency in agile development methodologies and product management tools

Understanding of regulatory requirements and risk management related to derivatives trading

Collaborative and humble approach to work and teamwork

Willingness to relocate to Hong Kong

Why We Do It

Our commitment is to provide a supportive environment for career growth and internal talent development. We value transparency and equal opportunities for all employees, encouraging career progression and nurturing talent across the organization. Mobility within the company is facilitated to support personal and professional growth.

Life at Crypto.com

At Crypto.com, employees are empowered to explore new opportunities in a collaborative and proactive work environment. We encourage innovation and skill development to drive personal and professional growth, supported by a strong team culture focused on mutual support and success in achieving our goals.

Benefits

Competitive salary

Comprehensive medical insurance with coverage for dependents

Generous annual leave entitlement including special occasions

Flexible work arrangements including hybrid or remote setups

Internal mobility program for diverse career opportunities

Work perks such as a company visa card

Varied benefits packages depending on regional requirements

About Crypto.com

Founded in 2016, Crypto.com is a rapidly growing global cryptocurrency platform serving millions of customers worldwide. With a goal of mainstream adoption of cryptocurrency through innovation, privacy, and compliance, Crypto.com empowers the next generation of innovators to create a fairer digital ecosystem.

We are an equal opportunities employer committed to diversity, inclusion, and providing fair opportunities. Personal data of applicants will be strictly used for recruitment purposes.

Kindly note that only shortlisted candidates will be contacted.