Manager, Professional Service Operations
Status
United States
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description
Location: United States, East Coast (hybrid if near Cleveland, OH or Atlanta, GA)
Experience: Mid-Level
Job Function: Professional Services
Employment Type: Full-Time
Industry: Computer Network & Security
About the position
The Manager, PS Operations, plays a critical leadership role within the Professional Services (PS) team, overseeing technical and non-technical training, enablement, and process operations. This position is pivotal in ensuring the efficiency and effectiveness of PS team operations, driving strategic initiatives to boost performance and customer satisfaction. The Manager is responsible for analyzing project escalations, process improvement, setting departmental goals, and establishing the overall strategic direction for the PS team.**
This role is based in the United States and offers potential remote work options. Applicants must hold US citizenship or US permanent resident status.
Responsibilities
- Develop and execute comprehensive technical and non-technical training programs for the PS team, aligning with organizational objectives and client needs.
- Lead by example in prioritizing actions over discussions, outcomes over input, and aligning business goals over personal preferences.
- Oversee technical and non-technical enablement sessions, workshops, and knowledge sharing activities to enhance the skill set of PS team members.
- Establish and maintain standardized processes and procedures for project execution, escalation management, and customer interactions within the PS team.
- Conduct root cause analyses on project escalations, identify patterns, and implement corrective measures to prevent recurrence.
- Serve as the main point of contact for strategic initiatives within the Professional Services team, offering leadership and guidance to ensure successful outcomes.
- Collaborate with cross-functional teams, including Sales, Product Development, and Customer Success, to ensure process alignment and initiative synergy.
- Monitor and evaluate key performance indicators (KPIs) to gauge the effectiveness of technical and non-technical training programs and operational processes, providing data-driven recommendations for enhancement.
- Drive continuous improvement efforts throughout the PS team, identifying opportunities to streamline workflows, optimize resource allocation, and elevate customer satisfaction.
- Develop and update documentation, training materials, and best practices guides to support ongoing learning and development within the PS team.
- Manage and optimize PS software/tools, particularly the PSA tool.
- Coordinate with the Keyfactor Knowledge Management Team to aid in documentation curation and KB functions globally.
- Track project plans for internal objectives and goals, reporting progress to stakeholders and managing contributions from other leaders and individual team members in the PS team.
- Stay abreast of industry trends, emerging technologies, and best practices in professional services delivery, incorporating relevant insights into training programs and operational processes.
- Assist in project scoping and Statement of Work (SOW) creation as needed.
Skills and Qualifications
- Proven expertise in technical and non-technical training, enablement, and process operations within a professional services environment.
- Sound knowledge of project management methodologies, escalation management processes, and customer engagement principles.
- Strong analytical and problem-solving skills, with the ability to conduct root cause analyses and implement corrective actions effectively.
- Demonstrated leadership capabilities, with experience in leading cross-functional teams and driving strategic initiatives successfully.
- Excellent communication and interpersonal skills, proficient in collaborating with stakeholders across all organizational levels.
- Proficient in creating and delivering training materials, documentation, and best practices guides.
- Experience working in a dynamic, fast-paced environment, adaptable to evolving priorities and deadlines.
- Familiarity with tools and technologies essential for professional services delivery, such as project management software, CRM systems, and technical support platforms.
- Demonstrated ability to be self-driven, taking responsibility for outcomes through influence rather than direct authority.
Compensation
Salary will be based on experience.
Culture, Career Opportunities and Benefits
We cultivate teams that constantly strive for improvement. Challenge is part of daily routine, offering opportunities for personal and professional growth. We strike a balance between autonomy and structure, fostering an entrepreneurial environment conducive to creativity and innovation. Noteworthy cultural initiatives include:
- Comprehensive benefit coverage
- Dedicated employee-focused ambassadors via Key Contributor & Culture Committee
- DIVERSE Commitment
- Global Volunteer Day
- Flexible time off
- Monthly Cross-Functional meetings
- Monthly Leadership Development meetings
- Monthly All Hands meetings, followed by group gatherings
- Second Fridays (company-wide day off on the second Friday of every month)
- The Keyfactor Alliance Program
- Weekly Feedback Snapshot
Our Core Values
Our core values are fundamental to our business operations and essential in every team member we seek:
Trust is paramount: We provide security software and solutions where trust and openness are top priorities for our customers, reflecting honesty and reliability in every business aspect.
Customers are core: We operate with a customer-centric approach, prioritizing the security interests of our customers as our own.
Innovation never stops, it only accelerates: We commit to staying ahead of the innovation curve through continuous investment and focus to adapt to accelerating changes.
We deliver with agility: We excel in high-paced, ever-evolving environments, adjusting to added variables while working towards strategic goals.
United by respect: Respect is what binds us together, fostering diversity, inclusivity, equity, and actions driven by empathy and openness in our business and communities.
Teams make “it” happen: Vision and goals require teamwork for realization. Operating as a cohesive unit, we aim for promoters and partners, succeeding collectively.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via email and/or telephone to request and arrange accommodations at any time.
Skills Required
Keyfactor
Website
www.keyfactor.comCompany size
Not specified
Location
United States
Description
Minimize complexity. Embrace modern PKI. Keyfactor can help your teams establish control while empowering your business by automating at scale with identity-first security for every device, workload and thing.
Status
Сrypto.com
(Senior) Java Developer (OTC Systems)
Singapore
Singapore
Full time
Hybrid
The team responsible for developing and maintaining a cutting-edge trading platform is expanding globally across APAC, EMEA, and North America. Their aim is to provide a seamless and secure trading experience for clients worldwide.
Responsibilities:
Lead the design, development, and implementation of products and solutions for the derivatives exchange platform.
Collaborate closely with the product management team to enhance existing models/products/algorithms.
Participate in code audits, testing, and release processes.
Establish a deployable system with automated testing, continuous integration, and delivery capabilities.
Identify and solve backend infrastructure and platform issues.
Analyze and resolve cross-stack problems.
Work with the security team to ensure high security and scalability of infrastructure and backend services.
Manage code and function implementation documents.
Collaborate with the DevOps team to enhance the technology stack constantly.
Requirements:
Minimum 5 years of experience in Java programming.
Proficient in market risk knowledge.
Preferable experience in developing trading applications for Equity, FX, or Derivative products within Investment Banks, Hedge Funds, or Exchanges in traditional or crypto markets.
Familiarity with Test-Driven Development (TDD) methodology and experience in automated testing.
Strong attention to detail, responsibility, and a drive to improve processes.
Ability to adapt to challenges, learn quickly, and handle changing priorities in a fast-paced industry.
Previous experience in OTC RFQ workflow/Structural product system development is beneficial.
Experience with Derivative products is a plus.
Life at the company:
Encouragement to explore new opportunities with a supportive team.
Proactive work environment that values innovative solutions.
Focus on personal and professional growth through skill development.
Benefits:
Competitive salary with attractive annual leave entitlements.
Flexible work arrangements including flexible hours and remote setup.
Internal mobility program for diverse career opportunities.
Additional work perks such as company Visa card.
About the Company: Founded in 2016, the company caters to over 80 million customers globally as a leading cryptocurrency platform. Their mission is to accelerate cryptocurrency adoption through innovation and empowerment of next-generation builders and entrepreneurs.
The company is an equal opportunities employer, committed to creating a diverse and inclusive environment where everyone has fair opportunities. Personal data provided by applicants will be used for recruitment purposes.
Please note that only shortlisted candidates will be contacted for further consideration.
Responsibilities:
Lead the design, development, and implementation of products and solutions for the derivatives exchange platform.
Collaborate closely with the product management team to enhance existing models/products/algorithms.
Participate in code audits, testing, and release processes.
Establish a deployable system with automated testing, continuous integration, and delivery capabilities.
Identify and solve backend infrastructure and platform issues.
Analyze and resolve cross-stack problems.
Work with the security team to ensure high security and scalability of infrastructure and backend services.
Manage code and function implementation documents.
Collaborate with the DevOps team to enhance the technology stack constantly.
Requirements:
Minimum 5 years of experience in Java programming.
Proficient in market risk knowledge.
Preferable experience in developing trading applications for Equity, FX, or Derivative products within Investment Banks, Hedge Funds, or Exchanges in traditional or crypto markets.
Familiarity with Test-Driven Development (TDD) methodology and experience in automated testing.
Strong attention to detail, responsibility, and a drive to improve processes.
Ability to adapt to challenges, learn quickly, and handle changing priorities in a fast-paced industry.
Previous experience in OTC RFQ workflow/Structural product system development is beneficial.
Experience with Derivative products is a plus.
Life at the company:
Encouragement to explore new opportunities with a supportive team.
Proactive work environment that values innovative solutions.
Focus on personal and professional growth through skill development.
Benefits:
Competitive salary with attractive annual leave entitlements.
Flexible work arrangements including flexible hours and remote setup.
Internal mobility program for diverse career opportunities.
Additional work perks such as company Visa card.
About the Company: Founded in 2016, the company caters to over 80 million customers globally as a leading cryptocurrency platform. Their mission is to accelerate cryptocurrency adoption through innovation and empowerment of next-generation builders and entrepreneurs.
The company is an equal opportunities employer, committed to creating a diverse and inclusive environment where everyone has fair opportunities. Personal data provided by applicants will be used for recruitment purposes.
Please note that only shortlisted candidates will be contacted for further consideration.
Bitcoin Depot
Product Manager
Full time
Remote
*: Bitcoin Depot seeks a dedicated team member to fill the role of Product Manager within the Product team. In this position, you will play a pivotal role in shaping new products and revenue streams, improving existing products, and managing product operations. As a Product Manager, you will be responsible for defining and executing Bitcoin Depot’s product strategy, roadmap, and requirements, offering a unique opportunity to drive innovation in the cryptocurrency space.
Bitcoin Depot is known as the largest Bitcoin ATM Network globally, facilitating Bitcoin trades across numerous locations under the BTM ticker symbol on the NASDAQ. Renowned for its company culture and achievements, including being recognized as a Top Workplace by the Atlanta Journal-Constitution for consecutive years, an inc 5000 company, and ranking on the ACG Georgia Fast 40 list.
Responsibilities:
Drive the development of new products and revenue streams in alignment with customer needs and the evolving business model.
Establish clear objectives, requirements, and success metrics for internal departments.
Manage business development operations for partnerships and integrations.
Collaborate with various internal teams to develop technology strategies that align with business objectives.
Lead product design discussions to ensure business and technical requirements are met.
Provide regular updates to executive management on product development progress and potential risks.
Employ creative problem-solving strategies to enhance operational efficiency.
Set performance goals and provide constructive feedback to enhance team performance and development.
Willingness to travel within the United States.
Qualifications:
A degree holder with a minimum of eight years of experience in product management, systems engineering, or product operations.
At least four years of experience in Agile Management practices.
Proven track record of successfully launching products in payments, cryptocurrency, or related sectors.
Proficiency in Jira and managing mobile applications.
An analytical mindset with the ability to establish effective processes.
Strong project management skills with a focus on driving projects to completion.
Excellent communication skills to influence Senior Leadership on product direction.
Knowledge of digital wallets, crypto exchanges, payment transaction flows, and compliance processes is preferred.
Benefits:
Competitive 401K Matching.
Company-sponsored health benefits.
Paid wellness membership.
Equity ownership opportunities.
Generous paid time off and holidays.
Virtual team-building activities.
Flexibility in a remote-first work environment.
Bitcoin Depot is committed to providing equal employment opportunities and eliminating discrimination in all aspects of employment. Individuals are evaluated based on their qualifications and abilities without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws.
Bitcoin Depot is known as the largest Bitcoin ATM Network globally, facilitating Bitcoin trades across numerous locations under the BTM ticker symbol on the NASDAQ. Renowned for its company culture and achievements, including being recognized as a Top Workplace by the Atlanta Journal-Constitution for consecutive years, an inc 5000 company, and ranking on the ACG Georgia Fast 40 list.
Responsibilities:
Drive the development of new products and revenue streams in alignment with customer needs and the evolving business model.
Establish clear objectives, requirements, and success metrics for internal departments.
Manage business development operations for partnerships and integrations.
Collaborate with various internal teams to develop technology strategies that align with business objectives.
Lead product design discussions to ensure business and technical requirements are met.
Provide regular updates to executive management on product development progress and potential risks.
Employ creative problem-solving strategies to enhance operational efficiency.
Set performance goals and provide constructive feedback to enhance team performance and development.
Willingness to travel within the United States.
Qualifications:
A degree holder with a minimum of eight years of experience in product management, systems engineering, or product operations.
At least four years of experience in Agile Management practices.
Proven track record of successfully launching products in payments, cryptocurrency, or related sectors.
Proficiency in Jira and managing mobile applications.
An analytical mindset with the ability to establish effective processes.
Strong project management skills with a focus on driving projects to completion.
Excellent communication skills to influence Senior Leadership on product direction.
Knowledge of digital wallets, crypto exchanges, payment transaction flows, and compliance processes is preferred.
Benefits:
Competitive 401K Matching.
Company-sponsored health benefits.
Paid wellness membership.
Equity ownership opportunities.
Generous paid time off and holidays.
Virtual team-building activities.
Flexibility in a remote-first work environment.
Bitcoin Depot is committed to providing equal employment opportunities and eliminating discrimination in all aspects of employment. Individuals are evaluated based on their qualifications and abilities without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws.
shakepay
Head of Data
Canada
Canada
Full time
Remote
Job Summary
Join a dynamic team at Shakepay dedicated to ushering in the Bitcoin golden age and transforming financial services in Canada. As a rapidly growing fintech institution, Shakepay is backed by prominent venture funds with a strong focus on providing a bitcoin-friendly, secure, and rewarding financial ecosystem. The Head of Data role at Shakepay is crucial in driving data strategies and initiatives to support business objectives and product development.
Responsibilities
Spearhead the implementation of a comprehensive data analytics strategy in line with business goals
Establish a data science function to inform decision-making and shape company strategies and product roadmaps
Lead and mentor the data team while fostering a culture of excellence
Deploy an automated decision-making framework for risk mitigation and fraud prevention
Collaborate with cross-functional teams to investigate key business questions
Promote a data-driven culture throughout the organization
Qualifications
Minimum 5 years of experience leading a data team
Minimum 7 years of experience working on consumer-facing products
Proficiency in Python or R, SQL, and data visualization techniques
Well-developed verbal and written communication skills with the ability to convey statistical insights to a diverse audience
Experience in experiment and A/B testing design and analysis
Ability to manage multiple projects with high attention to detail within cross-functional teams
Background in deep-dive statistical analysis including modeling, causality, and regression
Preferred Qualifications
Experience with experimentation platforms such as Statsig, Optimizely, or similar tools
Previous startup experience and familiarity with B2C fintech operations
Knowledge of credit risk modeling, strategy development, and monitoring
Familiarity with cloud data warehouses, specifically Snowflake
Interest and understanding of Bitcoin as a digital currency
Benefits of Joining Shakepay
Opportunity to contribute to the forefront of financial innovation with Bitcoin technology
Significant potential for growth and impact with the goal of expanding Shakepay’s reach in Canada
Competitive compensation and attractive benefits package, including stock options, health, dental, and vacation time
Emphasis on continuous learning and development for ambitious individuals
Option to receive a percentage of salary in Bitcoin
Remote work flexibility available across Canada, with office options in Montreal and Toronto
At Shakepay, we welcome applicants from diverse backgrounds and encourage individuals with a passion for learning and contributing to apply. Proficiency in English is essential due to the platform’s availability to English-speaking Canadian customers.
Join a dynamic team at Shakepay dedicated to ushering in the Bitcoin golden age and transforming financial services in Canada. As a rapidly growing fintech institution, Shakepay is backed by prominent venture funds with a strong focus on providing a bitcoin-friendly, secure, and rewarding financial ecosystem. The Head of Data role at Shakepay is crucial in driving data strategies and initiatives to support business objectives and product development.
Responsibilities
Spearhead the implementation of a comprehensive data analytics strategy in line with business goals
Establish a data science function to inform decision-making and shape company strategies and product roadmaps
Lead and mentor the data team while fostering a culture of excellence
Deploy an automated decision-making framework for risk mitigation and fraud prevention
Collaborate with cross-functional teams to investigate key business questions
Promote a data-driven culture throughout the organization
Qualifications
Minimum 5 years of experience leading a data team
Minimum 7 years of experience working on consumer-facing products
Proficiency in Python or R, SQL, and data visualization techniques
Well-developed verbal and written communication skills with the ability to convey statistical insights to a diverse audience
Experience in experiment and A/B testing design and analysis
Ability to manage multiple projects with high attention to detail within cross-functional teams
Background in deep-dive statistical analysis including modeling, causality, and regression
Preferred Qualifications
Experience with experimentation platforms such as Statsig, Optimizely, or similar tools
Previous startup experience and familiarity with B2C fintech operations
Knowledge of credit risk modeling, strategy development, and monitoring
Familiarity with cloud data warehouses, specifically Snowflake
Interest and understanding of Bitcoin as a digital currency
Benefits of Joining Shakepay
Opportunity to contribute to the forefront of financial innovation with Bitcoin technology
Significant potential for growth and impact with the goal of expanding Shakepay’s reach in Canada
Competitive compensation and attractive benefits package, including stock options, health, dental, and vacation time
Emphasis on continuous learning and development for ambitious individuals
Option to receive a percentage of salary in Bitcoin
Remote work flexibility available across Canada, with office options in Montreal and Toronto
At Shakepay, we welcome applicants from diverse backgrounds and encourage individuals with a passion for learning and contributing to apply. Proficiency in English is essential due to the platform’s availability to English-speaking Canadian customers.
The Block
Special Projects Intern
United States
United States
Full time
Remote
Company Overview:
The Block is a company specializing in information services aimed at aiding decision-making processes related to digital assets. We are dedicated to exploring innovative blockchain projects and providing valuable insights to our audience.
Overview:
We are looking for a motivated Special Projects Intern to join our team. The intern will be responsible for researching and analyzing various cryptocurrency projects, assisting in data collection, and supporting special initiatives to enhance our data analytics offerings in the cryptocurrency industry.
Responsibilities:
Conduct thorough research on cryptocurrency projects, blockchain technology, DeFi protocols, NFTs, and other industry innovations.
Assist in organizing and maintaining data related to cryptocurrency projects, market trends, and token metrics.
Support special projects aimed at improving our product offerings, such as developing data analysis tools, conducting market surveys, or exploring partnerships within the crypto community.
Stay informed about the latest developments and trends in the cryptocurrency space to ensure the relevance and quality of our research.
Qualifications:
Current or recent degree in Finance, Economics, Computer Science, Information Systems, or related fields.
Strong interest in cryptocurrency, blockchain technology, and fintech.
Excellent research and analytical skills with the ability to interpret data from multiple sources.
Detail-oriented, organized, and capable of managing multiple tasks efficiently.
Proficiency in data analysis tools like Microsoft Excel.
Strong written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Why The Block:
Hands-on experience in the evolving cryptocurrency industry.
Exposure to cutting-edge blockchain projects.
Mentorship from experienced professionals.
Potential for career growth and future employment opportunities.
How to Apply:
If interested in the Special Projects Intern position, submit your resume, Pyth Network Case Study analysis, and relevant writing samples or research projects for review.
Compensation: $20 - $20 per hour
Initial Duration: June 3, 2024 - August 30, 2024, with potential for extension or full-time employment.
Pyth Network Case Study:
Overview and Objectives: Describe Pyth Network's primary objective in the cryptocurrency ecosystem and what sets it apart from similar initiatives.
Technology and Innovation: Explain the technology behind Pyth Network and how it enhances its functionality. Highlight any innovative features addressing challenges in the crypto space.
Tokenomics and Governance: Discuss Pyth Network’s tokenomics model, token functionality, token distribution, and governance mechanisms. Summarize a governance proposal.
Challenges and Risks: Identify and evaluate the challenges and risks facing Pyth Network and how they are managed to ensure ecosystem security and sustainability.
The Block is a company specializing in information services aimed at aiding decision-making processes related to digital assets. We are dedicated to exploring innovative blockchain projects and providing valuable insights to our audience.
Overview:
We are looking for a motivated Special Projects Intern to join our team. The intern will be responsible for researching and analyzing various cryptocurrency projects, assisting in data collection, and supporting special initiatives to enhance our data analytics offerings in the cryptocurrency industry.
Responsibilities:
Conduct thorough research on cryptocurrency projects, blockchain technology, DeFi protocols, NFTs, and other industry innovations.
Assist in organizing and maintaining data related to cryptocurrency projects, market trends, and token metrics.
Support special projects aimed at improving our product offerings, such as developing data analysis tools, conducting market surveys, or exploring partnerships within the crypto community.
Stay informed about the latest developments and trends in the cryptocurrency space to ensure the relevance and quality of our research.
Qualifications:
Current or recent degree in Finance, Economics, Computer Science, Information Systems, or related fields.
Strong interest in cryptocurrency, blockchain technology, and fintech.
Excellent research and analytical skills with the ability to interpret data from multiple sources.
Detail-oriented, organized, and capable of managing multiple tasks efficiently.
Proficiency in data analysis tools like Microsoft Excel.
Strong written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Why The Block:
Hands-on experience in the evolving cryptocurrency industry.
Exposure to cutting-edge blockchain projects.
Mentorship from experienced professionals.
Potential for career growth and future employment opportunities.
How to Apply:
If interested in the Special Projects Intern position, submit your resume, Pyth Network Case Study analysis, and relevant writing samples or research projects for review.
Compensation: $20 - $20 per hour
Initial Duration: June 3, 2024 - August 30, 2024, with potential for extension or full-time employment.
Pyth Network Case Study:
Overview and Objectives: Describe Pyth Network's primary objective in the cryptocurrency ecosystem and what sets it apart from similar initiatives.
Technology and Innovation: Explain the technology behind Pyth Network and how it enhances its functionality. Highlight any innovative features addressing challenges in the crypto space.
Tokenomics and Governance: Discuss Pyth Network’s tokenomics model, token functionality, token distribution, and governance mechanisms. Summarize a governance proposal.
Challenges and Risks: Identify and evaluate the challenges and risks facing Pyth Network and how they are managed to ensure ecosystem security and sustainability.
Circle
Senior Manager, Partner Marketing (Americas, LATAM)
Seattle, USA
Seattle, USA
Full time
Remote
About the Company:
Circle is a pioneering financial technology company operating in the cutting-edge domain of the internet of money. Its innovative solutions enable value transmission globally at lightning speed and reduced costs versus traditional financial systems, opening new frontiers in payments, commerce, and markets. Through its groundbreaking infrastructure powered by USDC, a blockchain-based dollar, Circle empowers businesses, institutions, and developers to leverage these advancements and capitalize on the convergence of money and technology, thereby making a significant impact on global economic growth and inclusivity.
Overview of Your Team and Responsibilities:
Circle values transparency, stability, and growth as it expands globally into robust markets. Performance is driven by speed and efficiency, embodying company values such as Multistakeholder engagement, Mindfulness, Excellence-driven mindset, and High Integrity. Operating in a remote environment, Circle promotes teamwork, flexibility, and diversity, nurturing an atmosphere that encourages fresh perspectives and shared ownership.
As a Senior Partner Marketing Manager, you will be pivotal in developing inclusive, partner-focused go-to-market strategies, with a specific geographic focus on LATAM. Collaborating closely with Distribution Partners, including leading industry players like Web3 Wallets, Neobanks, and Fintech Platforms, you'll concentrate on regions like Brazil and Mexico. Fluency in local languages is essential for this position.
Your core duties will involve facilitating the formation, expansion, and success of partner alliances. This role requires crafting and executing joint marketing initiatives while advising partners on effectively promoting Circle products to their demographic. Your work will center around devising co-marketing plans, enhancing product visibility, overseeing PR endeavors, and evaluating campaign efficacy and performance metrics in partnership with Product messaging teams.
You will serve as the primary liaison conveying marketing strategies to our partners' teams, supporting them in conceiving growth strategies and campaign blueprints. Moreover, you'll co-manage partner marketing materials, curate enriching resources, and track and assess the outcomes of collaborative marketing efforts.
Aside from these tasks, you will have immersive opportunities for in-person regional engagement with strategic partners to foster strong relationships and participate in local industry events, cultivating a strong presence and advocacy for Circle's visions across the LATAM market.
Requirements to Excel at Circle:
Experience: You bring an impressive track record with over 10 years in Partner Marketing, Consumer Finance, Payments Marketing, or Business Development. Experience in B2B financial services is a beneficial asset.
Localization & Language Proficiency: You demonstrate a solid grasp of the LATAM landscape, bolstered by proficiency in Portuguese and/or Spanish, with fluency in both being highly advantageous.
Expertise: A deep-rooted understanding of web3, blockchain, digital currencies, fintech, and growth marketing is required.
Campaign Management: Proven aptitude in directing end-to-end campaign activities, including material creation and deployment.
Initiative and Agility: You are inherently independent, driven, and eager to delve into technological nuances confidently.
Adaptability: Adapting efficiently in unstructured settings, you excel in creating order amidst complexity.
Collaborative Traits: Efficient in navigating highly interdisciplinary environments to drive seamless go-to-market strategies.
Technological Acumen: Proficiency with digital tools like Slack, Google Workspace, and MacOS is anticipated.
If you are enthusiastic about reshaping the future of finance through partner marketing, blockchain, and digital currency, we encourage you to apply. The role presents opportunities not only to grow professionally but also to contribute significantly to Circle's global outreach and USDC adoption.
Additional Information:
This role may be PERM sponsorable for qualified candidates from day one.
Circle follows a transparent compensation policy, considering multiple factors such as experience, skills, qualifications, and organizational requirements. The compensation packages can vary by location.
Base Pay Range: $160,000 - $207,500 Annual Bonus Target: 17.5%
In addition to these financial considerations, we offer Equity & Benefits packages, which include medical, dental, vision, and 401(k) benefits as well as flexible vacation policies, paid sick leave, and holidays.
Circle is an equal opportunity employer, valuing diversity and inclusivity within its workforce. Discrimination based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability is not tolerated. Selected locations may necessitate participation in the E-Verify Program as mandated by law.
Circle is a pioneering financial technology company operating in the cutting-edge domain of the internet of money. Its innovative solutions enable value transmission globally at lightning speed and reduced costs versus traditional financial systems, opening new frontiers in payments, commerce, and markets. Through its groundbreaking infrastructure powered by USDC, a blockchain-based dollar, Circle empowers businesses, institutions, and developers to leverage these advancements and capitalize on the convergence of money and technology, thereby making a significant impact on global economic growth and inclusivity.
Overview of Your Team and Responsibilities:
Circle values transparency, stability, and growth as it expands globally into robust markets. Performance is driven by speed and efficiency, embodying company values such as Multistakeholder engagement, Mindfulness, Excellence-driven mindset, and High Integrity. Operating in a remote environment, Circle promotes teamwork, flexibility, and diversity, nurturing an atmosphere that encourages fresh perspectives and shared ownership.
As a Senior Partner Marketing Manager, you will be pivotal in developing inclusive, partner-focused go-to-market strategies, with a specific geographic focus on LATAM. Collaborating closely with Distribution Partners, including leading industry players like Web3 Wallets, Neobanks, and Fintech Platforms, you'll concentrate on regions like Brazil and Mexico. Fluency in local languages is essential for this position.
Your core duties will involve facilitating the formation, expansion, and success of partner alliances. This role requires crafting and executing joint marketing initiatives while advising partners on effectively promoting Circle products to their demographic. Your work will center around devising co-marketing plans, enhancing product visibility, overseeing PR endeavors, and evaluating campaign efficacy and performance metrics in partnership with Product messaging teams.
You will serve as the primary liaison conveying marketing strategies to our partners' teams, supporting them in conceiving growth strategies and campaign blueprints. Moreover, you'll co-manage partner marketing materials, curate enriching resources, and track and assess the outcomes of collaborative marketing efforts.
Aside from these tasks, you will have immersive opportunities for in-person regional engagement with strategic partners to foster strong relationships and participate in local industry events, cultivating a strong presence and advocacy for Circle's visions across the LATAM market.
Requirements to Excel at Circle:
Experience: You bring an impressive track record with over 10 years in Partner Marketing, Consumer Finance, Payments Marketing, or Business Development. Experience in B2B financial services is a beneficial asset.
Localization & Language Proficiency: You demonstrate a solid grasp of the LATAM landscape, bolstered by proficiency in Portuguese and/or Spanish, with fluency in both being highly advantageous.
Expertise: A deep-rooted understanding of web3, blockchain, digital currencies, fintech, and growth marketing is required.
Campaign Management: Proven aptitude in directing end-to-end campaign activities, including material creation and deployment.
Initiative and Agility: You are inherently independent, driven, and eager to delve into technological nuances confidently.
Adaptability: Adapting efficiently in unstructured settings, you excel in creating order amidst complexity.
Collaborative Traits: Efficient in navigating highly interdisciplinary environments to drive seamless go-to-market strategies.
Technological Acumen: Proficiency with digital tools like Slack, Google Workspace, and MacOS is anticipated.
If you are enthusiastic about reshaping the future of finance through partner marketing, blockchain, and digital currency, we encourage you to apply. The role presents opportunities not only to grow professionally but also to contribute significantly to Circle's global outreach and USDC adoption.
Additional Information:
This role may be PERM sponsorable for qualified candidates from day one.
Circle follows a transparent compensation policy, considering multiple factors such as experience, skills, qualifications, and organizational requirements. The compensation packages can vary by location.
Base Pay Range: $160,000 - $207,500 Annual Bonus Target: 17.5%
In addition to these financial considerations, we offer Equity & Benefits packages, which include medical, dental, vision, and 401(k) benefits as well as flexible vacation policies, paid sick leave, and holidays.
Circle is an equal opportunity employer, valuing diversity and inclusivity within its workforce. Discrimination based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability is not tolerated. Selected locations may necessitate participation in the E-Verify Program as mandated by law.